You buy like normal. We do the rest.
Downtick turns a chore almost nobody does, checking whether a price dropped and asking for the difference, into something that just happens in the background.
- 1
Connect your orders
Pick whichever is easiest: forward receipts to your Downtick address, add the browser helper that reads order pages while you are logged in, or paste an order in by hand. We read the order details, not your inbox, and we never store passwords.
- 2
We match it to a real policy
Every order is checked against our store-by-store policy map. If the store honors adjustments, we lock onto the exact item and start the clock for that store's window. If it does not, we tell you plainly and never charge you to chase it.
- 3
We watch the price daily
We track the price on that exact item until the window closes. A drop of a few dollars or more inside the window is a claim.
- 4
We claim, or hand you a one-tap claim
Where a store lets a service file for you (Costco, Target, Dell, and more), we file it. Where a store requires you to file yourself (Nordstrom), we prepare everything and you submit in one tap. Either way you keep 85%.
- 5
You get paid, then we take 15%
The refund lands on your original card. Only then do we charge our 15% fee, itemized. No refund, no fee. If the store reverses the refund, we reverse the fee.
You buy a stand mixer at Costco for $429.99. Nine days later Costco drops it to $379.99. That is inside Costco's 30-day window, so we file the adjustment. Costco refunds $50.00 to your card. We charge $7.50. You keep $42.50 you would never have chased yourself.